Please make sure to bookmark the workaround referenced by Ned in message 2 of this discussion.
I've been using CC for the past 4 years but had a CS6 serial sitting around from when I first enrolled in college Sept This isn't a new Mac, I've had it since May I'm operating with Mac OS Sierra v Thanks for the update Jenna.
If this is a new Mac did you transfer over any files from the previous Mac to this computer? I'm installing CS6 because my previous CC membership expired. Can you provide a bit more background Jenna. The serial number should be accepted by the installation files available at Download Adobe Creative Suite 6 applications.